Privacy Policy for KYAVH
Effective Date: 13/12/2018
At KYAVH, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of data we collect, how we use and safeguard it, and the choices you have regarding your information. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: This includes your name, email address, postal address, phone number, and other similar identifiers. We collect this information when you make a purchase, sign up for our newsletter, create an account, or contact our customer support.
Payment Information: When you make a purchase, we collect payment information such as credit card numbers, billing addresses, and other payment details. This information is used to process transactions securely.
Order History: We keep records of your purchase history, including the products you've bought, order dates, and transaction amounts.
Website Usage Data: We collect information about your interactions with our website, such as pages visited, products viewed, and actions taken. This data helps us improve our website and provide a better user experience.
Communication Data: If you communicate with us via email, chat, or other channels, we may retain those communications for quality assurance and customer support purposes.
2. How We Use Your Information
We use your personal information for various purposes, including:
Fulfilling your orders and providing customer support.
Sending you order confirmations, shipping notifications, and updates.
Personalizing your shopping experience and recommending products.
Sending marketing communications, including newsletters and promotional offers, if you opt in.
Analyzing website usage to improve our services and offerings.
Ensuring compliance with legal obligations.
3. How We Protect Your Information
We employ a range of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and regular security assessments.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We may share data with trusted service providers who assist us in delivering our services, such as payment processors and shipping partners.
Legal Requirements: We may disclose information if required by law, court order, or government authority.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Your Choices
You can manage your account settings and communication preferences by logging into your account on our website.
You can unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.
6. Children's Privacy
Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.
7. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website.
8. Contact Us
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us atcustomer.care@kyavh.com.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for choosing KYAVH for your formal clothing needs.
